Contact us

Thank you for visiting Busan Pass Guide. For questions, suggestions, or business inquiries, use the details below.

How to reach us

Email: contact@busanpassguide.cn

We usually reply within 1–3 business days.

Before you email

You may find answers faster in these guides:

• Visit Busan Pass overview — four product types compared
• Attractions — planning by area
• 48-hour plan — dense two-day pacing
• Deals — how to read promotions safely

Tickets, orders, refunds, and gate entry

We cannot help with:

• Looking up or changing an order you placed elsewhere
• Processing refunds
• Activating a pass or troubleshooting QR at a gate
• Decisions by attraction staff on admission

For those issues, contact:

• Klook (or your seller) — through the app or website where you purchased
• Official Visit Busan Pass — visitbusanpass.com

Partnerships

We welcome email about:

• Editorial collaboration or guest content
• Advertising
• Affiliate partnerships
• Tourism-industry co-promotions

Corrections

If you believe something on this site is wrong or outdated, tell us. Accurate guides help everyone.